War pensions and compensation - Other organisations that can help

Cardiff Central Library Hub

Cardiff Central Library Hub

A Veteran Specialist is available by appointment. The Veteran Specialist can advise on housing, can help complete forms and give extra support with issues such as benefit entitlement.

Website: Cardiff Central Library Hub
Email: veteransadvice@cardiff gov.uk
Telephone: 02920 871000

Castlehill Foundation

Castlehill Foundation

The Castlehill Foundation provides activities and services to victims and survivors affected by The Troubles such as, counselling, complementary therapies, social support, respite, carers support, befriending and welfare and benefits advice. There is also a drop-in service and opportunities to attend coffee evenings.

Website: Castlehill Foundation
Email: castlehillfoundation@outlook.com
Telephone: 028 3833 3840

Citizens Advice

Citizens Advice

Citizens Advice provides free, confidential and independent advice to help people overcome their problems. We are a voice for our clients and consumers on the issues that matter to them. We value diversity, champion equality and challenge discrimination. We're here for everyone.

Please use the link below to find contact details for Citizens Advice near you.

Website: Search for your local Citizens Advice

Ely Centre

Ely Centre

The Ely Centre was established after the Enniskillen Poppy Day Bombing on 08 Nov 17, to provide support to personnel injured in this incident and has widened its service to include support to veterans, police and civilians injured as a result of the troubles in NI. We offer, mental health support, health and wellbeing support, counselling, alternative therapies, respite trips financial advice and assistance with benefits and war disability pensions or AFCS claims.

Website: Ely Centre
Email: info@elycentre.co.uk
Telephone: 02866320977



Services at Finchale include accommodation and housing; offering a bespoke service towards sourcing sustainable accommodation; employability and training; CV building, job applications, interview and confidence techniques. It also offers support towards mental and physical health issues. Support is further extended to families and reservists. Finchale also works collaboratively with external agencies to support and provide guidance to veterans with a wide range of issues.

Website: Finchale
Email: Andrew.Wildish@fincahle.org
Telephone: 0191 3862634


Launchpad offers 50 self-contained flats in Speke House, Liverpool and another 30 in Avondale House, Newcastle. Several members of staff support the residents in each house during the daytime and they help the veterans make a lasting transition to civilian life, helping them with finances, including benefits and job hunting. The staff signpost the veterans to specialists who can help them with welfare, health, training and housing, among other things. Residents do pay a rent which is covered by housing benefit until individuals are employed.

Website: Launchpad
Email: enquiries@veteranslaunchpad.org.uk
Telephone:0300 1111 238


Combined Forces is a support service for ex-Service personnel based in Llanelli and encompassing Carmarthenshire.

Website: Combined Forces on Facebook
Email: michelle@links.uk.net
Telephone: 07582 717736

Mutual Support

The Armed Forces Multiple Sclerosis (MS) Support Group supports members of the Military family Affected by MS. They exist for Serving members of the Armed Forces, Veterans, Reserves, dependants and their carers affected by MS. Mutual Support is one of the MS Society’s National Support Groups. Run by volunteers with direct experience of MS and the Armed Forces, it provides services and activities based on what people affected by MS want. A trained team provide the support you need to deal with your situation, and aim to be at the end of the phone when needed.

Website: Mutual Support
Email: chair@mutual-support.org.uk
Telephone: 0796 270 8899

Mid Ulster Victims Empowerment (MUVE)

Offers help and support to victims,and their families, affected by The Troubles within Mid Ulster.

Website: Mid Ulster Victims Empowerment (MUVE)
Email: muveproject@yahoo.co.uk
Telephone: 028 8676 3349

Mygov Scotland

The Scottish Government is committed to making sure no member of the Armed Forces veterans community in Scotland faces any disadvantage when accessing services and support. The Scottish Government has also appointed a Scottish Veterans Commissioner whose remit is to improve outcomes for all veterans. The commissioner is independent of the government and has his own dedicated funding. Veterans in Scotland can get support for healthcare, housing, funding for education and training, employability, Armed Forces pensions, and referrals to other organisations.

Website: Mygov Scotland

National Gulf Veterans and Families Association


The NGVFA supports those affected by Gulf War 1, Gulf War 2 (Iraq), Afghanistan, and all future desert conflicts. Many returning home from these conflicts develop health or social problems. The NGVFA helps veterans (whether ill or not), Service personnel who were vaccinated but were non-deployed, Armed Forces personnel who are still serving , family members, widows and widowers, and civilians contracted to the armed forces. They work throughout the UK and abroad.

Website: NGFVA
Email: info@ngvfa.org.uk
Telephone: 0845 257 4853

UDR & R IRISH (HS) Aftercare Service

UDR & R IRISH (HS) Aftercare Service logo

Holistic welfare service provider for eligible veterans of the Ulster Defence Regiment (UDR) and the Royal Irish Regiment (Home Service) (R IRISH (HS)). We also provide help for those personnel being treated and prepared for discharge from the 38 Irish Brigade (38X) Personnel Recovery Unit (PRU).

Website: UDR & R IRISH (HS) Aftercare Service
Email: info@aftercareservice.org
Telephone: 028 9042 0145

Veterans Assist Scotland

Veterans Assist Scotland

Veterans Assist Scotland is an online information hub and signposting service for veterans and those supporting veterans. They can provide contact details for the various Armed Forces and Veterans Champions, employment information, housing options, as well as information on public and voluntary sector support across Scotland, based on specific needs.

Website: Veterans Assist Scotland
Email: gensec@veteransscotlands.org.uk
Telephone: 0131 550 1569

Veterans Contact Point

Veterans Contact Point

Veterans Contact Point aims to help all serving members and veterans of the UK Armed Forces, their spouses, and dependents by working in partnership with others and other organisations to assist in the provision of schemes, grants, and services for their resettlement, rehabilitation, retraining, employment, and ongoing welfare. The service is available across the Coventry, Solihull and Warwickshire areas.

Website: Veterans Contact Point
Email: contactus@veteranscontactpoint.co.uk
Telephone: 0247 634 3793

Veterans HQ

Veterans HQ logo

Veterans HQ is a free and accessible one stop centre of support for ex-Armed Forces personnel, reservists and their families. The centre is run by a team of friendly staff who can provide information, advice and support on many areas relevant to the Armed Forces community such as welfare and benefits, housing, health and wellbeing, and employability. Drop-in sessions are available to those who need help with job applications and there is also a Custody Co-ordinator on-site for those who are in, or about to leave the criminal justice system. Veterans HQ also offer a health and wellbeing programme that includes access to a fitness centre, social activities, counselling and group therapy.

Website: Veterans HQ
Email: bob.blanchard@thebreckfieldcentre.com
Telephone:01512 619 878

War Widows

War Widows

We offer specific support and guidance and also signpost to other organisations. We offer comradeship and friendship at both national and local level. We ensure we focus on all services, ranks and ages. We have regional organisers in all areas of Great Britain and Northern Ireland. They keep in contact with members living in their area and organise local events. At a national level, we organise events to include all members.

Website: War Widows
Email: info@warwidows.org.uk
Telephone: 08452 412 189

Wirral Military Community Services


Wirral Military Community Services offer veteran outreach; one-stop Shop & Drop-In; employment support; enterprise start-up; signposting to Local Agencies; welfare benefits advice; MoD welfare pension advice drop-in; housing advice and support; healthy living advice and support; diet and PT advice; access to holistic therapies; and engaging with a diverse range of community-based projects.

Website: WMCS Facebook page
Email: wirralmcs@outlook.com
Telephone:0751 411 3813

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