The Defence Medical Welfare Service (DMWS)

The Defence Medical Welfare Service (DMWS)

The Defence Medical Welfare Service (DMWS) is an independent charity providing help and support to the Armed Forces community when they need help during times of physical or mental ill health, either in hospital, rehabilitation settings or at home. Our Welfare Officers provide practical and emotional support to ensure that no family goes through the worry of illness or injury alone. This can range from assistance with housing or finance issues to offering a listening ear. Our 24/7 service is a vital additional layer of welfare to those who put themselves in harm's way to protect the nation.

Our service is tailored to the individual needs of the patient and their family. Some of the ways we can help include:

  • A confidential and impartial listening ear
  • Frequent hospital visits
  • Practical assistance and accompanied visits to appointments
  • Helping to explain and resolve any medical care issues
  • Supporting patients and family members through difficult times including bereavement
  • Accompanying families to critical care and specialist units
  • Help to make sure support and services are in place when patients leave hospital
  • Referrals to other agencies for support (e.g. housing, benefits, adaptations)
  • Support service users during community or home based treatment
  • Helping patients and their family to access services that can support at home

All our services are offered in the UK and are free of charge to current and ex-serving military personnel and their family.

Contact us for more information

Call: 0800 999 3697. 9am-5pm, Mon-Fri


General Enquiry Contact
Call: 01264 774 000
Website:The Defence Medical Welfare Service (DMWS)


Head Office Address:
The Old Stables
Redenham Park
SP11 9AQ

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