How to access the Transition, Intervention and Liaison (TIL) mental health service

The Transition, Intervention and Liaison (TIL) mental health service launched back in April, 2017. Provided across England, the service seeks to increase the access to, and treatment of mental health services for veterans and members of the Armed Forces who are approaching discharge.

TIL consists of three elements:

  • Transition: the service works with the MoD to offer mental health support for Armed Forces veterans approaching discharge.
  • Intervention: personnel approaching discharge will have an assessment within two weeks of a referral, providing access to treatment and support from a care coordinator.
  • Liason: patients that may benefit from NHS care will be referred to the services where they will receive appropriate support or treatment.

To access the service as a veteran, patients must be a resident in England, have served in the Armed Forces for a full day, be registered with a GP in England and be able to provide proof of their military service.

Anyone meeting the criteria can self-refer or request a referral from a health care professional or service charity.


Do you need help from TIL?

To find out more, speak to a health care professional or service charity or use the contact details below to get in contact with your local service.

North of England: County Durham, North Yorkshire, Northumberland, Tyne and Wear, Cheshire, Cumbria, Greater Manchester, Lancashire, Merseyside, East Riding of Yorkshire, Lincolnshire, North Yorkshire, South Yorkshire and West Yorkshire

Service contact Email Contact number
Anna Burke vwals@nhs.net 0191 441 5974

Midlands and East of England: Herefordshire, Shropshire, Staffordshire, Warwickshire, West Midlands, Worcestershire, Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk

Service contact Email Contact number
Diane Palmer mevs@mhm.org.uk 0300 323 0137

London and South East England: Greater London, Kent, Surrey, East Sussex and West Sussex

Service contact Email Contact number
Sue Ferrier cim-tr.veteranstilservice-lse@nhs.net 020 3317 6818

South Central and South West England: Gloucestershire, Bristol, Devon, Dorset, Somerset, Cornwall and Isles of Scilly

Service contact Email Contact number
David Wilcox awp.swveterans@nhs.net 0300 365 0300

South Central and South West England: Buckinghamshire, Oxfordshire, Berkshire, Hampshire and the Isle of Wight

Service contact Email Contact number
Adele Stevens sc.veterans@nhs.net 0300 365 0300


You can find further information on the TIL service on NHS Choices

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