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Launchpad provides accommodation and targeted support, with the assistance of specialist providers. This helps homeless veterans stabilise their lives and make a successful transition from military to civilian life.

Avondale House, Newcastle-upon-Tyne

For many veterans, the transition from the armed forces to civilian life is smooth. However the few who can’t resettle easily, face challenges such as homelessness, poverty, mental and physical health issues, addictions, broken families and unemployment.

Launchpad was created to help veterans overcome these challenges, and to live positive and rewarding lives thereafter. Around 90% of the veterans who arrive at Launchpad are homeless and are supported for up to two years (longer if necessary).

Since it was established in 2013, the charity has supported over 500 veterans within its two houses in Newcastle and Liverpool.

Avondale House in Newcastle upon Tyne comprises 33 self-contained one-bedroom flats. Speke House in Liverpool includes 48 self-contained flats.

Both houses offer communal facilities, including a social and training area, kitchen, IT suite, laundry and outdoor garden area. Over 220 residents have been supported at Avondale House since it opened in 2013 and over 300 residents have been supported at Speke House since 2015.

Staff at Launchpad help residents to claim their benefit entitlements and develop a personal action plan to address their often, complex needs. Staff work with multiple funders, local authorities, housing, training, employment and health and wellbeing partners to provide the necessary assistance for the veterans.

Supporting our Veterans:

  • We carry out an assessment of each individual upon arrival and work with them to establish personal action plans. These are monitored using the Outcomes Star Methodology
  • Social development is encouraged by organising community projects and communal activities such as sports, competitions and social events
  • We work with a range of partner agencies to provide diversionary activities that help develop the confidence and social interaction of veterans
  • Where necessary, resident veterans are provided with health and welfare support through our qualified operators
  • Other partners provide skills and apprentice training so residents can start preparing themselves to look for work and apply for jobs. We also offer volunteering opportunities
  • Once successful, residents may seek more permanent accommodation

Achievements and Performance:

  • Launchpad provides accommodation for up to 80 veterans from all the services (RN, RM, Army and RAF)
  • We've been supporting homeless, unemployed veterans in Newcastle since 2013
  • In 2015, we opened a second project in Liverpool
  • To date, we've supported a total over 500 veterans
  • Around 36% veterans have left in paid employment and 62% have moved into settled accommodation
  • Launchpad won the "Working Together’"award in the national "Soldiering On Awards" and two founders were awarded the Prime Minister’s "Point of Light"
  • Launchpad won The Veterans’ Foundation award at the Heropreneurs Awards 2019

More information

For advice or support, contact:

Telephone: 0300 1111238 (9am-5pm, Mon-Fri)
Website: Launchpad

Address for correspondence only:
Taigh Aighearach,
PA31 8PW

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