Prison Advice and Care Trust (Pact)

Pact logo

The HMPPS-funded Prisoners' Families Helpline, run by the Prison Advice and Care Trust (Pact), provides practical and emotional support, information and advice to anyone who is affected by imprisonment in the UK, in a straightforward, non-judgemental way.

Our trained operators are available Monday to Friday from 9am-8pm, Saturday and Sunday 10am-3pm and can also be contacted by email, webmail or post.

Pact's services are embedded at all stages of the Criminal Justice journey, including 67 prisons and in the community and we work with a wide range of support agencies to offer holistic support.

More information

If you need Pact's support, please contact:

Helpline: 0808 8082003
9am - 8pm Monday to Friday
10am - 3pm Saturday and Sunday

Website: Pact

Email: info@prisonersfamilies.org

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