Defence Transition Services (DTS)

Defence Transition Services (DTS) exist to provide information and support for those service leavers and their families who are most likely to face challenges as they leave the armed forces and adjust to civilian life.

DTS is a one-to-one service, providing tailored information and guidance and facilitating access to support services, including from other government departments, local authorities, the NHS or trusted charities. DTS can help with issues and provide support and guidance on all sorts of issues affected by leaving Service life, including health, accommodation, finance and debt, children, family and relationships and employment.

DTS can be accessed via self-referral or through an external organisation, such as a charity or the Career Transition Partnership. Service leavers can also access DTS via their unit. A family member of a Service leaver may access DTS in their own right via self-referral.

More information

For advice or support, please contact our Helpline:

Call: 0808 1914 218


Head Office Address:
Tomlinson House Norcross Thornton Cleveleys FY5 3WP

Veterans UK helpline

Our helpline staff offers specific advice on War Disablement Pension and Armed Forces Compensation Scheme claims. The helpline also offers advice on other issues including benefits, pensions, loans and grants, emergency accommodation, finding a job, retraining, health issues, welfare concerns, service records and medals.

Due to Covid-19 restrictions, The Veterans UK Helpline is operating an adjusted service. Please call the following number to hear further options: Freephone (UK only): 0808 1914 2 18 or Telephone (overseas): +44 1253 866 043.

For enquiries into Veterans Gateway that relate to the Veterans UK Helpline more information can be found at Please note that services may be affected at present due to Covid-19 restrictions.

Ilford Park Polish Home

Ilford Park Polish Home is a residential and nursing care home in Devon for former members of the Polish forces under British command in World War 2, or who were displaced from Poland following World War 2, or their spouses. Ilford Park Polish Home meets a wartime UK government promise made by Winston Churchill.

For enquiries into Veterans Gateway that relate to the Ilford park Polish Home more information can be found at

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