Priority healthcare treatment for veterans in England and Wales

The Armed Forces Covenant states that no one who has served in the Armed Forces should face disadvantage and, in specific circumstances, can expect special consideration.

UK veterans are entitled to priority access to NHS care for service related conditions. Talk to your GP for more information, or visit NHS website in England, or NHS Direct for help in Wales.

If you're having problems getting priority treatment in England, contact your local NHS Armed Forces Network.

How to make a complaint:

If you're dissatisfied with the service you receive, talk to your GP or contact the Parliamentary and Health Service Ombudsman. In Wales you can contact the Public Services Ombudsman.

Top tips for getting the right care and support:

Register with a GP: It is important to register with a GP, rather than wait until you need treatment. Visit the NHS website to find out details of GP practices in your local area.
Tell your GP that you’ve served in the UK Armed Forces: Ask for the term ‘military veteran’ to be recorded in your patient record in the GP computer system. This will help your GP to better understand any military related health conditions that you may have and ensure that you are referred, where appropriate, to dedicated health and wellbeing services for veterans.
Give your GP the paperwork that your military medical centre gave you, including any medical records: If you’ve recently left the forces, it is important to do this to help ensure your military health record transfers to your NHS health record. This will give your GP information on your health and ensure that any ongoing care and treatment is continued.

Is this answer helpful?